Privacy Policy
last updated: 7 August 2025
Welcome to the Chesme Studio, where we design and publish engaging and meaningful mobile games for players around the globe. Our goal is to deliver memorable and rewarding experiences.
This Privacy Policy describes how we collect, use, and protect your personal information when you interact with any of our mobile games or applications (collectively referred to as “the Application(s)”), as well as related services and features we may offer.
By installing or using any of our Applications, you acknowledge and agree to the terms outlined in this Privacy Policy.
1. Information Collection and Use
We may collect both personally identifiable information and non-personal usage data for the purposes of gameplay, analytics, and service improvements. This may include:
- Device information (model, OS, language)
- IP address and device identifiers (e.g., Advertising ID)
- Gameplay data (progress, currency, inventory, stats)
- Crash logs, session duration, in-app activity
- Approximate location (for analytics and personalization)
- In-app purchase behavior
This data is used to operate our Applications, enhance your experience, maintain service performance, and manage in-game economy systems.
2. Use of Third-Party Services
Our Applications integrate with trusted third-party services, each governed by their own privacy policies. These may include:
- Google Play Services
- Google AdMob (for ads)
- Google Analytics for Firebase
- Firebase Analytics
- Firebase Crashlytics
- Firebase Cloud Messaging (FCM)
- Microsoft PlayFab
▶ We use Microsoft PlayFab to:
- Store and manage player profiles and cloud saves
- Handle in-game economy (virtual currencies, inventory)
- Support player progression and leaderboards
- Enable backend functionality and analytics
PlayFab Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement
3. Advertising and Tracking
Some of our third-party partners (e.g., AdMob) may use cookies or device identifiers to deliver personalized ads or perform attribution tracking. You may opt out of ad personalization:
- On Android:
Settings > Google > Ads > Opt out of Ads Personalization - On iOS (iOS 14+):
Settings > Privacy > Tracking > Disable “Allow Apps to Request to Track”
We do not use cross-device tracking or sell your personal data for marketing purposes.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share data:
- With service providers under strict data processing agreements
- When required by law (e.g., court orders)
- To protect rights, safety, or prevent fraud
Shared data is anonymized or aggregated wherever possible.
5. Data Security
We use technical and organizational safeguards to protect your data. All third-party providers (such as PlayFab and Firebase) are compliant with relevant data security standards (e.g., ISO, GDPR). However, no system is 100% secure, and we encourage users to take care when using public networks or sharing data.
6. Children’s Privacy
Our Applications are not intended for children under 13 years of age. We do not knowingly collect data from users under 13. If such data is discovered, it will be promptly deleted.
Parents who believe their child has submitted data may contact us at chesmestudiosup@gmail.com to request deletion.
7. Data Retention and Deletion
We retain user data only as long as necessary to provide services and meet legal obligations. You may request deletion of your account and data at any time via:
Your data will also be removed from third-party providers (such as PlayFab and Firebase) upon verified request.
8. Your Rights (GDPR, CCPA, etc.)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict data processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, contact us at the email address provided below. We will respond within a reasonable time frame.
9. Opt-Out and Uninstall
To stop all data collection, simply uninstall the Application using your device’s standard uninstall process.
10. Changes to This Policy
We may revise this Privacy Policy occasionally. Updates will be posted on this page with the updated “Effective Date.” Continued use of any Application implies acceptance of any changes.
11. Contact
If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:
Effective Date: August 7, 2025
Developer: Chesme Studio
Chesme Studio 